Privacy Policy

This website is operated by Portway Trailers Limited, a limited liability company registered in Ireland.

Company name: Portway Trailers Limited. Registered address: Unit 1 Burex Business Park, Coe’s Road, Dundalk, Co. Louth, A91 KT62, Ireland. Company registration number: 452797. Telephone: 01 846 4777. Email: info@portway.ie.

For the purposes of data protection law, Portway Trailers Limited is generally the data controller for personal data collected through this website. This means that we decide why and how your personal data is processed.

The personal data we collect depends on how you interact with us.

We may collect contact details, enquiry and communication data, business and service data, website and technical data, recruitment data, and operational, safety or fleet-related data where relevant.

This may include your name, email address, phone number, company name, job title, message content, quotation requests, service requirements, IP address, browser type, device information, pages visited, CVs, recruitment information, delivery records, safety records, incident reports, telematics-related information and CCTV or image data where used for security, safety or operational purposes.

We do not normally collect special category personal data through our website.

If we need to process special category personal data in a specific situation, we will only do so where we have a lawful basis under data protection law and an additional permitted condition.

Depending on the circumstances, we may rely on contract, legitimate interests, legal obligation, consent or legal claims as our lawful basis for processing personal data.

Where we rely on consent, you may withdraw your consent at any time. Where we rely on legitimate interests, we will consider whether our interests are overridden by your rights and freedoms.

We may use business contact details to send relevant business communications about our services, company updates or opportunities.

Where required by law, we will ask for consent before sending electronic direct marketing.

You can opt out of marketing communications at any time by using the unsubscribe option, where provided, or by contacting us directly.

We do not sell personal data for marketing purposes.

Our website uses cookies and similar technologies to support website functionality, security, performance measurement and analytics.

Where required by applicable law, we will only use non-essential cookies, including analytics cookies, after you have given consent through our cookie banner or cookie settings.

Where consent has been provided, we use Google Analytics to help us understand how visitors use our website, measure website performance and improve the user experience. Google Analytics provides aggregated information about website usage and is not used by Portway to identify individual visitors.

For further information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

Portway may use artificial intelligence tools, digital editing tools, image-generation tools, design software or assisted drafting tools to support website design, content creation, image editing, marketing material preparation and internal business productivity.

Where these tools are used to create general website content, design materials, visuals, icons, graphics or draft text, they do not normally involve the use of personal data.

Portway will not intentionally submit personal data, customer confidential information, employee data, driver data, contractor data, sensitive data or detailed operational data into public AI tools unless there is a lawful basis, appropriate safeguards and a legitimate business reason to do so.

We may share personal data where this is necessary and lawful with carefully selected service providers who support the operation of our business and website. This may include website hosting providers, IT support providers, email and communication providers, website analytics providers, such as Google Analytics where consent has been provided, professional advisers, customers, suppliers, contractors, logistics partners, payment providers, recruitment service providers, cloud storage providers, regulators, public authorities, courts or law enforcement agencies.

We do not sell personal data.

Where we use service providers to process personal data on our behalf, we take reasonable steps to ensure they process personal data securely and only in accordance with our instructions.

Where possible, we aim to store and process personal data within Ireland, the European Economic Area or countries recognised as providing an adequate level of data protection.

Where personal data is transferred outside the European Economic Area, we will take steps to ensure that appropriate safeguards are in place, such as adequacy decisions, Standard Contractual Clauses, data processing agreements, transfer risk assessments and technical or organisational security measures.

We keep personal data only for as long as necessary for the purpose for which it was collected, including legal, accounting, tax, insurance, regulatory, operational and reporting requirements.

Website enquiries may be kept for up to 24 months after the last contact, unless needed longer for business or legal reasons.

Customer and supplier records may be kept for the duration of the relationship and for up to 7 years afterwards for legal, accounting and tax purposes.

Recruitment applications may usually be kept for up to 12 months, unless a longer period is agreed or required.

We may delete, anonymise or securely archive personal data when it is no longer required.

We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, misuse, alteration or disclosure.

These measures may include access controls, password protection, restricted user permissions, secure hosting arrangements, secure business systems, staff confidentiality obligations, IT security protections, backup controls, supplier due diligence, internal policies and secure deletion or archiving where appropriate.

However, no website, email system, internet transmission or electronic storage system can be guaranteed to be completely secure.

To exercise your data protection rights, please contact Portway Trailers Limited, Unit 1 Burex Business Park, Coe’s Road, Dundalk, Co. Louth, A91 KT62, Ireland.

Telephone: 01 846 4777. Email: info@portway.ie.

We may need to verify your identity before responding to a request.

If you are unhappy with how we handle your personal data, please contact us first so that we can review the matter.

You also have the right to make a complaint to the Irish Data Protection Commission.

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. Website: www.dataprotection.ie.

We may update this Privacy Policy from time to time to reflect changes in our business, website, systems, legal requirements or data protection practices.

The updated version will be published on this website with a revised “Last updated” date.

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at info@portway.ie or call 01 846 4777.